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1. What if I need an item before the time required to
engrave and ship it? |
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2. Is engraving included in the cost of each item? |
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3. Can I order an item without having it engraved? |
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4. What is the difference between initials and a
monogram? |
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5. Do spaces count as characters? |
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6. Can I have the engraved text be something other
than what is asked for? |
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7. Do you have different fonts for engraving? |
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8. How much is shipping? |
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9. How long does it take to engrave? |
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10. Do you accept debit cards? |
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11. How do I view a summary of my shopping cart? |
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12. How do I change the quantity ordered on the
shopping cart? |
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13. How do I delete an item from the shopping cart? |
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14. Can I place an order without using a credit card? |
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15. How do I place an order paying with a money order or check? |
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16. Do you have a catalog of your products? |
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17. Do you send samples of your products? |
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18. Can I return an engraved item? |
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19. Where do you ship? |
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What if I need an item before
the time required to engrave and ship it?
In most cases we can accommodate you. We do rushed engraving and shipping. I
recommend you contact us
via email or phone to find out for sure if we can engrave it and ship it to you
in time. |
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Is engraving included in the
cost of each item?
Yes. Engraving is included in the price listed for each item. |
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Can I order an item without
having it engraved?
All items can be ordered without being engraved, unless otherwise noted. |
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What is
the difference between initials and a monogram?
Initials are three letters in a row - first, middle and last name.
Monograms are three letters in a row - first, last and middle name. In most
cases, the monogram features a larger center letter representing the last
name. |
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Do spaces
count as characters?
Spaces do not count as characters, unless otherwise noted. |
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Can I have
the engraved text be something other than what is asked for?
Most of the time you can have the item engraved with any text you like.
If there are any restrictions to length and text it will be clearly noted. |
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Do you
have different fonts for engraving?
Most of our products come with font style shown. If there is a choice of
font styles, you will be asked to choose from the styles listed. |
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How much
is shipping?
Shipping rates are determined by order total.
Rates for the 48 Continental U.S. States:
00.00 - 19.99: $4.95
20.00 - 49.99: $6.95
50.00 - 99.99: $8.95
100.00 - Over: FREE
For all other shipping rates and
information, please click here |
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How long
does it take to engrave?
Engraving time can vary from 3 to 10 days depending the particular item.
If you need something in a hurry, please
contact us to make sure you can get it in
time. |
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Do you
accept debit cards?
Yes. As long as the debit card has the VISA or MasterCard Logo, we can
accept it. |
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How do I
view a summary of my shopping cart?
At the top of each page is "shopping cart/checkout". Just click
it. |
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How do I
change the quantity ordered on the shopping cart?
In the quantity field on the shopping cart, enter the number desired and
hit the update button. |
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How do I
delete an item from the shopping cart?
In the quantity field on the shopping cart, enter "0" and hit the
update button. |
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Can I
place an order without using a credit card?
Yes, we also accept money orders as payment.
Please Note: We must receive the money order before we begin
processing your order. |
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How do I
place an order paying with a money order or check?
First, we do not accept checks. While placing an order, when asked for Credit Card Info, leave it blank. On the
NOTES
line, please state you want to pay with a money order. You will be
contacted via email with the payment information. |
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Do you
have a catalog of your products?
No. We do not have a catalog. |
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Do you
send samples of your products?
No. We do not send samples of our products. |
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Can I
return an engraved/personalized item?
No. Once an item is engraved/personalized we cannot resell it, therefore, we cannot
accept a return on it. |
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Where do
you ship?
We ship to the entire continental United States, all of Canada, Alaska,
Hawaii, Puerto Rico and the US Virgin Islands. |
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